CHOICE: We offer nine different levels of coverage at different price points and you get to decide which one is right for you. Once you sign up in a certain plan and pay your membership fee, you are only required to stay in that plan for 6 months before you renew in the same plan, change plans, or decide that you want to move to a different provider.
COST: We are the lowest priced Direct Primary Care practice in Lynchburg, Virginia. Shop around and you will find this to be true. We are able to offer such good prices because we have cut our overhead to a bare minimum. We pass on these savings to you.
ACCESS: I believe getting in touch with your doctor is the most important part of working with your Direct Primary Care practice. You have direct access to my phone/text number and my emails. Unless I am visiting in the home of another patient or driving in the car, I see your messages and try to respond as soon as possible. I am the only one seeing your messages so there is no waiting while your messages are routed through another person. I try to get to a reasonable decision on your question(s) within one hour. Access also means seeing you in the home if you need to be seen (see next section). Virtual access is limited to 8 AM to 8 PM, but this is seven days/week. What other doctor (not an on-call substitute who knows nothing about you) in your past has been available to you 84 hours/week? In-person access is limited to Monday through Friday (I have to do some normal things on the weekend!).
MOBILITY: I come to you, if a visit is needed. This applies to 6/9 plans (our Virtual-Only Plan, by definition, does not provide home visits). Most medical questions can be handled virtually (email, text, phone, FaceTime) but sometimes it is necessary to visit a patient in the home. The most common reason to visit is to do a well child visit, but acute/urgent visits in the home may be needed, depending on the clinical situation. Usually these situations are thoroughly discussed prior to the visit and it is determined that an in-person visit with the patient is really important for determining diagnosis and further management.
FEE TRANSPARENCY: We publish our fees on the website and stick with them. There are really only two types of fees. The first is the monthly membership fee that applies to one of our nine plans. This is payable every six months (you pay for 6 months at a time, just like you may pay your home or auto insurance). The second is the per visit fee that is associated with home visits in the Mini Plan (a reduced cost plan that offers lesser membership fees in exchange for billed home visits). This Mini Plan per visit fee is currently $85. I do not charge for set up or registration fees at the start of your membership with me. If I do one of the 3 point-of-care labs that I offer, there is no charge. If I do one of the approximately 16 procedures that I offer, there is no charge.
EXPERT CARE: I have been practicing the 2 specialties of Internal Medicine and Pediatrics for 36 years, so I've seen most of the primary care situations that tend to come up again and again. Some doctors tend to stagnate if they don't keep up with the current literature. I try to stay on top of the current state of both Internal Medicine and Pediatrics.
MORAL COMPASS: In some circles, spirituality has been removed from medicine so that there is no longer anything that is "right" or "wrong." My world view is Christian and biblically-informed, so I recognize that there are certain things in medicine that don't belong there. There are many "treatments" that are in the marketplace, but not all of them are morally or ethically acceptable. I make potential patients aware of the broad range of unacceptable (to me) areas which I don't participate in before they commit to the practice.